Never have I ever. Had such an excellent experience.

Retired military. And as such I have traveled extensively. I have had excellent service. But, I have never had excellent customer service, maid service and an all around excellent experience. In one place. Miss Annie set it off before we arrived and kept it up are whole visit. I swear the woman does not sleep. Seen her morning, noon, and night. Maids are doing well above and beyond normal service. I goofed up and left a pair of pants on the bed. It was moved, folded, and replaced. In my experience not normal. I will always come here first when in Santa Cruz. Thank you so much.